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Return Policy

Returns

We will happily offer a full refund of your product if you're not happy with your purchase. 

Our return policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@trendygiftidea.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@trendygiftidea.com and we will arrange where the item needs to be returned to ie either back to us or the manufacturer.


Shipping
To return your product, you should mail your product to the supplier and we will arrange this for you.Contact us at hello@trendygiftidea.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once the manufacturer has received the returned item you will receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How To Get Hold Of Us:


By Post: Att:Trendygiftidea.com Unit 1, 669 Wandsworth Road, London, sw83je

By Email: hello@trendygiftidea.com

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