Coupon Code: FT68LD435 Copy Code

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FAQ

Where do you ship to?

We currently ship worldwide.

Will my order be shipped in multiple parcels?

If you place a large order, it may be fulfilled in multiple shipments.

 

How long will my order take to deliver?

Depending on where you live, your order should take between 10 to 35 business days to arrive at your doorstep.

Will I have to pay any customs fees?

We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyer's responsibility to pay the balance.

What are my payment options?

We accept payments by Paypal, Visa, MasterCard and American Express.

What are my delivery options?

In The USA: Orders Over $15 are FREE Shipping.

Worldwide: Orders Over $30 are FREE Shipping.

Why Not Free Shipping?

We dont ship without an ensured tracking number and unfortunately, free shipping does not cover this cost and your product may simply being dumped at the first port of entry.

How secure is your site?

TrendyGiftIdea processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.

Can I amend my order?

Contact us as soon as possible if you wish to amend your order. We ship items out usually within 1 working day, so cannot guarantee any changes will be made. It is your responsibility to ensure you check out with the correct items and shipping info.

Where is my order?

You will receive an email with tracking information once your order is dispatched.

How do I track my parcel?

You can track your parcel via the email we sent you. We also have a link to our Order Tracking page on our Home Page.

When will I receive my parcel?

Once your order is trackable, it will take between 10 to 35 business days to be delivered. Depending on different country’s custom restrictions, this may take longer (we wish this wasn't the case).

Can I return or exchange an item?

Absolutely. We offer a 30 day refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.

What if I received a faulty item?

If you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website and we will work with you to get the item replaced or returned.

Don't Take Our Word For it! Here's What Our Customers Think:

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